Shipping policy

Shipping Policy
Order Processing
Orders are processed within 1–3 business days, excluding weekends and holidays. Processing times may be longer during busy periods or promotional events.
Shipping Destinations
We currently offer shipping to customers within the United States.
Shipping Costs
We offer free standard shipping on all eligible orders within the United States. Any applicable shipping fees will be displayed at checkout.
Shipping Times
Our standard shipping delivery time is approximately 5–8 business days after your order has been processed and shipped.
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier issues, holidays, or other circumstances beyond our control.
Order Tracking
When your order ships, you will receive a shipping confirmation email with tracking information when available. Please allow some time for tracking information to become active.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout. If you notice an incorrect address, contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or shipped.
Lost, Delayed, or Damaged Packages
If your order is delayed, appears to be lost, or arrives damaged, please contact us at info@voywears.biz. We will help you investigate the issue and determine the appropriate next steps.
Delivery Issues
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's processes and conditions. We will make reasonable efforts to assist customers with delivery-related concerns.

Contact information

Trade name: vorwaerts.biz

Email: info@vorwaerts.biz

Phone number: (818) 418-3570

Physical address: 9092 Talbert Ave, Fountain Valley, CA 92708, United States